Virtual Terminal
Virtual Terminal
Device Friendly
Device Friendly
Customer Journey
Customer Journey
Information Architecture
Information Architecture
Wireframes
Wireframes
Virtual Terminal
Virtual Terminal-Accept payments remotelyKey in payments from your web browser with Virtual Terminal and get paid fast—no matter where your customers are.-No need for extra devicesWith no extra hardware or apps required to take payments, you can run your business from your computer.-Send digital receiptsPersonalize your digital receipts and Virtual Terminal sends them to customers—all at no extra cost.
Device Friendly
Device FriendlyThe virtual terminal lives on a web portal, which means that it should be optimized for any device. I was responsible for designing the experience at different breakpoints.
Customer Journey
Customer JourneyWe started by creating a customer journey for how would a merchant take an order over the phone. This helped to created a mental model of what was needed in the virtual terminal to fulfill all the merchant’s and customer’s actions.
Information Architecture
Information ArchitectureWe mapped out the experience for the Virtual Terminal to understand more holistically all the paths the customer can take when processing and order.
Wireframes
WireframesI was tasked on designing initial wireframes to validate our initial mental model. The wireframes helped us understand as well what other parts of the clover ecosystem were touched by the Virtual Terminal. We also did a couple of rounds of iterations for the layout of the virtual terminal.
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