Instant Tips: turning tip earnings into instant pay

Tipping is broken for workers who can't wait two weeks to see their money.

I led the design of a daily early wage access product — end-to-end, across seller onboarding, payout automation, Cash App linking, and real-time earnings visibility. Onboarded 100+ sellers in closed beta and processed ~$500K in tip volume within six months.

The problems we needed to solve:

  • Getting employees to create or link a Cash App account to their Square profile

  • Supporting sellers with payout preferences ranging from manual control to full automation

  • Allowing manual reconciliation while keeping payouts accurately tracked

Delivered an experience that works across every surface — wherever tips are earned, tracked, or paid out.

Link at the right moment — Surface Cash App setup at clock-out, when employees are most likely to act.

See what you've earned — Give employees clarity and control over how and when they get paid.

Configure how payouts work — Let sellers set timing, preview settlement, and choose distribution modes.

Step in when needed — Allow manual intervention without breaking compliance.