Making payroll faster, clearer, and built to grow.
Running payroll is high stakes — sellers need speed and confidence, but complexity often got in the way. As lead designer, I owned the end-to-end redesign of Square Payroll's setup and core experience, balancing competing tensions:
Speed vs. compliance — getting sellers to their first run without cutting corners
Simplicity vs. scale — an experience that worked for one location and fifty
Guidance vs. friction — surfacing what mattered without slowing submission down
The result: over $7B in payroll volume processed, faster first payroll runs, and a proactive alert framework that caught blockers before they became payday failures.