Making payroll faster, clearer, and built to grow.
Running payroll is high stakes — sellers need speed and confidence, but complexity often got in the way. As lead designer, I led the end-to-end redesign of Square Payroll’s setup and core experience to help sellers run payroll faster and more reliably, supporting over $7B in payroll volume and introducing proactive alerts that caught issues before payday failures.
The problems we needed to solve:
Speed vs. compliance — enabling faster first payroll runs without cutting corners
Simplicity vs. scale — an experience that works for one location or fifty
Guidance vs. friction — surfacing critical blockers without slowing submission